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Shipping Terms & Conditions

  1. Unless otherwise stated, all deliveries are carried out via appointed courier companies only. Please do not use PO Box address for delivery. The above rates are subject to change without prior notice.
  2. Prices quoted is duty paid Ex-KUL. Sasmurni.com is not responsible for any local government taxes incur in the countries where products are shipped to.
  3. It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.
  4. Sasmurni.com is only responsible for one time delivery charge. If the recipient is absent at the time of delivery at the specified address, the additional charges that arise from the second delivery will be borne by you and will be charged accordingly.
  5. We strive to ensure that all products are available to you as quickly as possible. Average time of orders is 7-14 working days from shipping date. While we make every effort to deliver by this time, all dates specified are estimates only. We have aligned ourselves with our courier partners who we believe will always do their best to deliver the products by the estimated delivery date.
  6. Occasionally, a delay in the shipment of product may occur due to festive seasons, promotional period or incomplete shipping details supplied. If your orders have not arrived within a specified date or time, kindly contact our Mailing Order Department or email us at enquiry@leebook.com.my
  7. It is your responsibility to inform us if any order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquires with the courier company to ensure delivery occurs as soon as possible. We will not held liable for any loss or damage resulting from late delivery.
  8. You are advised to examine your purchase and confirm that they are in good order upon receiving them. Any pilferage or damage found in the products must be reported immediately.
  9. Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion.
  10. As a guide only, our couriers attempt to deliver to business and home addresses between 9am and 12pm. Unfortunately, we are unable to give a guaranteed time of delivery.
  11. Without limiting the operation of any Terms and Conditions herein, we will not accept liability for any loss or damage arising from a late delivery.
  12. Without limiting the operation of any Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement and does not entitle you to cancel the order.
  13. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.